following a delayed flight outside of Detroit simply because there wasn’t a operating PA procedure( which we were being told was FAA required). We reloaded on exactly the same aircraft and flew to Dallas more than 2 several hours later. ( the flight attendants needed to walk the ailes to talk). our flight was to depart at 600am. we finally remaining at 1145am. Upon arriving in Dallas we were rushed to our subsequent gate for Denver. Upon arriving in Denver late afternoon, we experienced no baggage. We were being instructed It might be on on the list of up coming three flights from Dallas.
I am sorry to state that our practical experience in the AA counter in Newark was under stellar – Of The 2 buyer service reps on the counter helping travellers examining in, one particular committed her time and energy to ONLY Top notch travellers, and another girl appeared to do as small as possible – also chaotic worrying about what Every person else was carrying out – all other than what she can be undertaking! As the road grew lengthier, the considerably less intrigued she grew to become, and her Frame of mind was horrific – It took us fewer the perfect time to get for the Airport than it did standing in line to examine in! (more than one hour with only four folks in front of us). By the time we stepped up to the counter – a fresh consultant obtained on board – we needed to “calm ourselves down†– it is possible to consider how another forty or so persons began to sense behind us! While you regularly attempt to inform us, you “treatment†concerning the passenger, and this personal could use a little Mindset adjustment – or find her another situation!
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The crew users were one of the most non caring I have at any time been with a flight with. It reminded me off my times while in the lodge business enterprise when we experienced union and non union teams. I will never fly American once more I I really need to go west I'll push.
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My husband and I flew from Palm Springs to Ft. Myers Florida, over the return vacation, flight 2233 from Dallas, my partner Rick Barnes was cut quite poorly by one thing from the seat when he set our luggage while in the overhead compartment. We known as the Hostess and even though blood was gushing out on the wound, he was specified a band help to include the 5 inch gash in his leg. We ended up told that once Absolutely everyone boarded, the hostess would return with the 1st support package and would need to make a report.
Remember to convey to me how This may be solved. I do enter the proper precheck selection around the reservation form and The client service agent has also Verify it. This does not use fantastic relations with a consumer who flies eight to ten times a year.
My spouse and I had firstclass tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We were speculated to get there in Denver at 1:30 pm. The leg outside of Charlotte, nc was an absolute nightmare. We have been delayed, experienced a crew adjust, no drinking water or ice, and so forth.
Undeniably think that which you stated. Your favorite explanation seemed to be on the web the simplest variable to recollect of. I say to you, I unquestionably get irritated at the same time as other folks consider fears which they plainly do not figure out about.
The lady who was aiding me by using a wheel chair experienced no expertise in the DWF airport itself. When she could not choose me to your boarding gate she remaining me on the way.
Fantastic Early morning, I used to be thinking what are the requirements desired each time a buyer travels which has a slight. Thanks for any data about this issue.
three) Could 5 at HPN we had to search out chair…lady attendant could not drive passenger up ramp on to aircraft, so he walked…..After we arrived at ORD we had to seek out chair at Yet another gate….
On December 25, My three sons And that i experienced a flight from Cleveland to Phoenix which was to go away at 7:50 that has a quit in Charlotte NC. At about 3 or four pm over the day of our departure, American Airways delayed our flight which would make us pass up our link in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the delay? No rationalization. So with none help from an AA consultant..(Nearly as though it was our fault) we discovered Yet another flight by way of Dallas…which left in one hour in addition to a 50 percent. We designed it into the airport but with yet another rude AA representative, (I recognized it was fast paced with the vacations and all) I was confident which i could get my bag in Dallas since we now had to spend the night time there. I asked him with regards to the tag that appeared like it had been checked to Phoenix and he stated curtly, you’ll just select it up in Dallas and recheck it in the morning. Perfectly the bag did not help it become about the conveyer in Dallas. When I requested An additional consultant about this, he reported it absolutely was in a giant space and it absolutely was heading out after we left in the morning. I told him I essential it for my hotel stay, and he informed me it could get 4 hours to obtain it. Okay…nevermind…I’ll be back again here in four hrs!!! So I still left with the Dallas resort devoid of my baggage.. Received on our flight another morning and took off by the due date.
LIES. American Airways has lied to me continuously. My bag did go to this site not arrive for the airport. I used to be looking forward to an prolonged stretch of time within the carousel and no baggage arrived out for my flight. Nor did any one within the baggage Workplace that experienced a clear watch from the carousel come out to mention almost nothing will be coming. I checked on the office they usually then explained there was NO Explanation why my suitcase shouldn’t have arrived. They were being to send my suitcase to me at my resort. At two:24 PM I obtained a cellphone connect with from the recorded information saying my bag was picked up and could be shipped within six hrs. LIE. I called the delayed baggage number and was instructed it had been picked up at three PM and could well be sent inside 6 hours. LIE. I checked on the web this night and it stated it absolutely was picked up at 3 PM and could be delivered in 6 hrs. LIE.